Website terms

This website explains NOVA Regen’s care and helps you plan a visit. It provides general information, not an individual medical assessment.

Information and clinical decisions

Reading a page or making a general enquiry does not establish a clinician-patient relationship. A fit call can help clarify whether an evaluation may be appropriate; it does not replace an examination or establish a treatment plan.

Clinical recommendations depend on an individual evaluation. No treatment result is promised.

Appointment requests

Appointments are requested through Charm. A request is not a confirmed appointment. If your request is accepted, you will receive confirmation. For help or a change of plans, contact NOVA Regen.

Review fees and payment information before requesting a paid service. Procedures are a separate clinical decision and are arranged after evaluation.

Other services and websites

The patient portal and appointment calendar are provided by Charm. Other links may take you to independent websites. See website privacy for information about the channels used by NOVA.

Urgent concerns

NOVA Regen does not provide urgent or emergency care. Call 911 or go to the nearest emergency department for an emergency. For a concern that needs attention today but is not an emergency, contact your primary care clinician or an urgent care clinic.